At Dolce Naturals, customer satisfaction is important to us. If you are not completely satisfied with your purchase, you may request a return or exchange within **5 days of delivery**, subject to our Return & Exchange Policy. Products must be unused, unopened, and in their original condition and packaging.

Yes. Due to hygiene and safety reasons, opened, used, or tampered skincare products cannot be returned or exchanged. Products marked as non-returnable, promotional items, gift cards, and free samples are also considered final sale.

Orders are generally processed within **24–48 business hours** after payment confirmation. Once your order has been shipped, you will receive a tracking link via email, SMS, or WhatsApp.

Estimated delivery timelines:

5–10 Business Days
Delivery timelines may vary depending on your location and courier service availability.

Dolce Naturals products are manufactured in India through carefully selected manufacturing partners that meet our quality and safety standards. Every product undergoes quality checks to ensure it meets our commitment to effective and premium skincare.

Shipping charges are calculated automatically at checkout based on your delivery location and order value. Any applicable shipping fee will be displayed before you complete your purchase.

From time to time, Dolce Naturals may also offer free shipping promotions on eligible orders.

For any questions regarding orders, products, returns, or general inquiries, please reach out to us at:

Email: wecare@dolcenaturals.com
Our customer care team will be happy to assist you.